Please read these terms carefully before using OrioCRM.
Welcome to OrioCRM ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the OrioCRM platform, website, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
By creating an account or using OrioCRM in any way, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to comply with them. If you are using the Service on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.
To access most features of OrioCRM, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms.
You agree not to use OrioCRM to:
OrioCRM operates on a subscription basis. By subscribing to a paid plan, you agree to pay the applicable fees as described on our pricing page. Key billing terms:
Your use of OrioCRM is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of all data you input into OrioCRM. We process your data only as permitted by your instructions and our Privacy Policy. You are responsible for obtaining any necessary consents from your customers before storing their data in OrioCRM.
OrioCRM and its original content, features, and functionality are owned by OrioCRM and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform without explicit written permission.
You grant us a limited, non-exclusive licence to use your data solely to provide and improve the Service as described in our Privacy Policy.
You may cancel your account at any time from your account settings. We may terminate or suspend your access immediately, without prior notice, if you breach these Terms or if continued operation poses legal, security, or reputational risk to OrioCRM or other users.
Upon termination, you may export your data within 30 days. After this period, we reserve the right to delete your data permanently.
To the fullest extent permitted by law, OrioCRM and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Service. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.
The Service is provided "as is" without warranty of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Nairobi, Kenya.
If you have questions about these Terms, please contact us or email us at legal@oriocrm.com.